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TERMS & CONDITIONS
1.) DEFINITIONS
The following definitions apply
for the Terms & Conditions for Mini Cost Auto Rentals
. Mini Cost Auto Rentals is referred to as the Supplier.
The Travel Agents is referred to as The Agent. The client
(renter) is referred to as I, My, the hirer and The Client.
2.) DEPOT HOURS
Monday to Friday: 8-00am to 5-00pm.
Saturday & Sunday: 8-00am to 12-00 noon.
All Branches will be closed on
Christmas Day, New Years Day and Good Friday.
3.) VEHICLE CHECK IN TIME
Vehicle drop off and pick up
must be between 8.00am and 3-00pm weekdays and between
8.00am and 12 noon weekends. Please arrive on Saturday
or Sunday at least an hour prior to the depot closing
time. Vehicles returned late will be charged a full day
rental penalty unless prior arrangements have been made.
After hours pick up and drop off can be organised by prior
arrangement at a cost of $50-00, payable on pick up or
drop off.
4.) AFTER HOURS SERVICES
Mini Cost Auto Rentals head office
runs a 24-hour, 7 days a week information service.
5.) ONE WAY RENTALS
We only offer one way rentals
with prior arrangement.
6.) MINIMUM DAYS RENTAL
The minimum number of day's rental
for a campervan and 4 WD's is 20 days. The minimum number
of day's rental for a Motorhome is 7 days.
7.) MULTIPLE RENTALS
Multiple rentals may be combined
to qualify the hirer for the longer-term rental rates.
Eg. One 12 day rental plus one 9 day rental qualifies
for the 21 day rate. The time period between rentals must
not exceed one calendar month. Please note, the one way
rental fee (if applicable) remains for each rental. The
maximum insurance level applies to each individual rental.
Multiple Rentals cannot be combined for Full Cover Insurance
conditions.
8.) RENTAL TIME EXTENSIONS
Rental Time Extensions or Drop
off Location changes are at the discretion of the management
and rely entirely on future demand and availability. Any
request for an extension MUST be communicated as soon
as practicable and possible and must be approved with
head office on 02 9689 3889.
9.) EARLY DROP-OFF
There will be no refund for early
termination of a rental or hire agreement. If a vehicle
is left at any place other than our depot, pick up fees
will be charged at $45.00 per hour for the retrieval of
the vehicle. There is no refund available for the unused
portion of the rental should the vehicle be returned earlier
than contractually agreed.
10.) CANCELLATIONS
Cancellation fees apply as follows:
If cancelled within 30 days of
pick-up: $200-00
If cancelled within 7 days of
pick-up: 50% of the total gross hire charges
If cancelled on the day of pick-up
or no show: No refund available
No commission will be paid on
Cancellation fees.
11.) VEHICLE SUBSTITUTIONS
Mini Cost Auto Rentals reserves
the right to upgrade to a higher rated vehicle at no extra
cost.
Should a lower rated vehicle
be offered, our responsibility is limited to the refund
of the
Difference in the total gross
rate.
12.) DAILY HIRE CONDITIONS
Mini Cost Auto Rentals calculate
the hire of a campervans, motorhomes and 4wd vehicle's
on a per calendar day basis within depot hours ie irrespective
of what time it is collected or returned within depot
hours. Hire on all other vehicle's is based on a 24 hour
clock. When calculating the number of days a vehicle is
rented the day of pick-up is counted as the first day
of the rental. The day of drop off is counted as the final
rental day.
13.) WHERE I WILL RETURN
THE VEHICLE
I will return the vehicle to
the Mini Cost Auto Rentals location set out on the rental
agreement. I understand that there will be extra charges
if I return the vehicle to a different location. The charge
for dropping off the vehicle to a different location will
incurr a recovery fee of $45.00 per hour unless approved
by the Fleet Manager at head office.
14.) DRIVERS
A current National (your own
country) or International motor vehicle drivers licence
is required and must be produced on pick up.
15) LIMITED KILOMETRE RENTALS
There is a charge of twenty cents
(0-20 c) for extra kilometres travelled while renting
on a limited kilometre rental.
16.) UNAUTHORISED AND PROHIBITED
USE
Persons who must not drive the
vehicle -
a) A person who is not identified
on the rental agreement
b) A person whose blood alcohol
concentration exceeds the lawful percentage.
c) A person whose driver's licence
has been cancelled or suspended.
Cover will be void if above Terms
are breached.
17.) DRIVERS AGE
The minimum age is 24 years for
drivers; however, drivers 21 & 22 years of age may
be accepted with an additional age excess of $1,500-00,
plus standard cover or CDW excess. Applies to campervans
only.
18.) CREDIT CARD TRANSACTIONS
We strongly recommend you bring
an internationally recognised credit card. Our preferred
Cards are MasterCard and Visacard. All credit card transactions
will be conducted in Australian dollars.
19.) FINANCIAL OBLIGATIONS
By entering into the rental agreement
you authorise Mini Cost Auto Rentals to charge the credit
card provided or any other credit card provided for your
bond / deposit (and you will pay on demand any balance)
with the following charges.
a) All rental charges specified
on the rental agreement.
b) All charges claimed from Mini
Cost Auto Rentals in respect of parking or any other traffic
violations incurred during the
period of the rental.
c) All loss of or damage to the
motor vehicle (including loss of use) legal expenses,
towing
and recovery charges where -
1. You have left the vehicle
unlocked or left the keys in the vehicle.
2. You have not kept the key
secure and under your personal control.
3. The underbody of the vehicle
is damaged regardless of cause when no other vehicle
is involved.
4. The vehicle is totally or
partially immersed in water regardless of the cause.
5. The interior of the vehicle
is damaged regardless of cause.
6. The vehicle is damaged by
driving it under or into an object lower than the height
of
the vehicle.
7. You have failed to maintain
all fluid levels or have failed to immediately rectify
or
report to us any defect of which
you become aware.
8. For any damage to the vehicle
while in your care regardless of who is in the wrong.
20.) WRITING AND CALCULATION
ERRORS ON RENTAL AGREEMENT
The charges as set out herein
are not final. Should writing and/or a calculation error
occur, I authorise Mini Cost Auto Rentals to charge my
credit card for any shortage, or receive payment in cash
or kind from myself the client.
21.) TAXES and CHARGES
A charge of 2% of the total hire
charges will be levied to cover government taxes and other
financial institution charges. As from the the 1st of
July 2000 a new G.S.T. will be applicable.
22.) GAS
There is a fee for LPG gas: Campervans
and 4WD's $10.00 and Motor Homes $25.00.
23.) FUEL
Refueling the vehicle will be
charged at $1.00 per litre. This cost will be charged
to the bond / credit card.
24.) MINI COST AUTO RENTALS
LIABILITY
Mini Cost Auto Rentals will not
be under any liability to the renter for any loss or damage
caused through delay in
delivery of the vehicle that
is caused through accidents or by reason of the vehicle
not being as described in the agent brochure, or not being
suitable for my (the clients) purposes. Mini Cost Auto
Rentals will also not be liable for loss of time, change
in drop off location or damage through natural disasters
such as floods, cyclones, hailstorms etc.
25.) TYRE DAMAGE
I acknowledge that Mini Cost
Auto Rentals agrees to reimburse me for expenditure incurred
in repairing or replacing tyres only if the tyre is defective
and can be returned to Mini Cost Auto Rentals for inspection,
and the warranty is accepted by the manufacturer provided.
26.) AGENT NON PAYMENT
In the case of my agents' non-payment
of my rental I hereby agree to make the payment for the
rental prior to the pick-up of the vehicle. I agree to
abide by the terms and conditions of Mini Cost Auto Rentals
and agree to pay for the gross amount of the rental prior
to pick-up.
27.) MAXIMUM NUMBER OF
PASSENGERS
I agree that the vehicle rented
may only be used with the maximum number of passengers
as is shown on the rental agreement or as dictated by
the licensing authorities. Mini Cost Auto Rentals will
not accept any liability if these Terms are breached.
28.) VALUABLES
Mini Cost Auto rentals assumes
no liability for valuables in the vehicles or stolen from
the vehicles. Please do not leave valuables in the vehicle
because of possible theft. In major cities it is advisable
to leave your vehicle in the Caravan Park and take public
transport to the city. Please note: Insurance on personal
property is your responsibility.
29.) TRANSFERS
Transfers to and from Mini Cost
Auto Rentals are not included in the rental price. It
is the client's responsibility to get to and from Mini
Cost Auto Rentals depot, unless prior arrangments have
been made.
30.) CLEANING BOND &
RETURN OF VEHICLE
A cleaning bond of $100 is taken
on the pick-up of the vehicle. The cleaning bond will
be refunded at the completion of the rental provided that
the vehicle is returned in the same condition as stated
herein. I also acknowledge that having received the vehicle
in a clean condition, I agree to pay Mini Cost Auto Rentals
a cleaning charge if the vehicle is not returned in the
same condition. Campervans and Motor Homes fitted with
a toilet must have the waste tanks empty on return, otherwise
the fee of $150 for toilet waste evacuation will be charged.
31.) ANIMALS & PETS
Mini Cost Auto Rentals does not
allow the carriage of pets or any animals in their vehicles
whilst on rental. Carriage of pets or animals will render
the contract void, and the rental bond and the cleaning
bond will be retained and used for having the vehicle
properly cleaned & fumigated.
32.) RENTAL REFUSAL
Mini Cost Auto Rentals reserves
the right to refuse any rental, or continuation of any
rental at its discretion
33.) REPAIRS
Mini Cost Auto Rentals vehicles
are always fully maintained and serviced. This does not
stop occasional breakdowns and small problems. Minor repairs
to mechanical items and oil consumption up to $100 will
be reimbursed against receipts on completion of the rental.
Should larger problems be encountered please ring our
head office on 02 9689 3889 for further assistance. Mini
Cost Auto Rentals will then approve the repairs if the
hirer was not directly responsible for the damage. In
all cases the responsibility of Mini Cost Auto Rentals
limited to refunding for the time that the vehicle was
actually in repair. No alternative accommodation or food
items will be paid for during down time. Malfunction of
TV's, videos, microwave and air-conditioning units, Fridge,
Water Pump, Shower and Toilet are not considered mechanical
breakdowns and downtime will not be paid for these items.
Towing and retrieval of damaged vehicles to the closest
Mini Cost Auto Rentals depot is not covered under Standard
Cover and CDW Damage Protection. The cost of the towing
or retrieval will be charged to the hirers credit card
or deposit / bond held.
34.) MAINTENANCE &
RESPONSIBILITY
Joint hirers and all drivers
are jointly and severally responsible under the rental
agreement.
The hirer will be held fully
responsible for engine damage if the radiator cap is not
properly replaced and sealed on checking fluid levels
and / or the warning buzzer for overheating is ignored.
The hirer is responsible to check and maintain all fluid
and fuel levels and must immediately rectify and / or
report to head office any defect of which you become aware.
Mini Cost Auto Rentals on presentation of receipts will
reimburse refills of all fluids except petrol and diesel.
The hirer shall drive the vehicle in a careful and cautious
manner and will not do or allow anything to be done to
harm the vehicle. The hirer shall not use the vehicle
for anything other than its intended purpose, or allow
use of the vehicle to carry passengers or goods for hire.
The hirer shall not allow the vehicle to be used to carry
volatile liquids, corrosive or inflammable materials or
explosives.
35.) ROAD RESTRICTIONS
Mini Cost Auto Rentals 2WD vehicles
are not allowed to travel on unsealed (dirt or gravel)
roads. Travel on these roads voids all damage protection
cover that the hirer has selected and paid for. The hirer
will be totally liable for all damage should any damage
be caused by the hirer of the vehicle while travelling
on unsealed (dirt or gravel) roads. The full cost of the
damage to all parties concerned may be deducted from the
hirer. If in the opinion of Mini Cost Auto Rentals a vehicle
is found to have travelled on unsealed (dirt or gravel)
road the bond / deposit will be retained until the vehicle
is fully inspected and checked for damage. If no damage
has occurred the bond will be returned to the hirer in
full. If any damage is found, refer to the appropriate
damage liability in the Standard Cover, or VIP Excess
Waver.
Mini Cost Auto Rentals 4 WD vehicles
may be driven on recognised tracks. 4 WD vehicles may
only travel to the following areas with the written permission
of Mini Cost Auto Rentals: Simpson Desert, Gunbarrel Highway,
Cape York, Oodnadatta Track, Birdsville Track, Tanami
Track and Gibb River Road. Our vehicles are not permitted
on the Canning Stock Route.
36.) LIVING EQUIPMENT
All living equipment, as detailed
in the line drawings, is included in the vehicle for use.
Any extra equipment requested may be given for use if
available and may be collected on pick up.
Baby & booster seats are
available at $5.00 per booking and must be booked in advance.
37.) SINGLE VEHICLE ACCIDENT
All single vehicle accidents
carry additional liability dependent on the damage protection
package taken - Standard Cover
is an additional $1,500-00
- VIP Excess is reduced to $500-00
38.) BOND - DEPOSIT - DAMAGE
PROTECTION
there are two types of cover
available.
Damage Protection with AU$1,500-00
excess is called Motor Vehicle Accident Excess.
Damage Protection with AU$500
excess is called VIP Excess Waver.
39.) DRIVERS UNDER AGE
Drivers under the age of 23 years
(between 21 and 23 years) carry an additional age bond
of
$1,200-00 which is payable on
pick-up of the vehicle.
40.) PAYMENT OF DAMAGE
PROTECTION
Payment of the Damage Protection
Bond depends on the option selected and is the excess
for the Standard Cover, VIP Excess Waver. If Standard
Cover Damage Protection is selected, the bond is payable
by cash, traveller's Cheques or credit card. The credit
card will be processed initially, and refunded on return
of the vehicle if all is in accordance with the contract
conditions. If VIP Excess Waver is selected, a signed,
authorised credit card voucher for the appropriate excess
must be lodged for the duration, of the rental period.
If the vehicle is returned undamaged and in accordance
with the contract conditions, the voucher will be returned
to the hirer or destroyed and therefore not processed.
Standard Cover, VIP Excess Waver do NOT cover damage from
the vehicle being immersed in water. Any insurance offered
by your Credit Card Company for rental vehicles is NOT
acceptable by Mini Cost Auto Rentals as insurance cover
for any rental.
41.) DAMAGE COVER
In the event of an accident,
personal injury is covered through Registration 3rd Party
Insurance. All vehicles are fully insured for own damage
and 3rd Party Property Damage, but the renter is responsible
for the Damage liability in accordance with the "Damage
Protection" that has been selected. All cover is void
and cancelled if any of these Terms & Conditions are
breached during the period of the rental agreement.
42.) EXEMPTIONS
There are no exceptions to the
standard Terms and Conditions of Mini Cost Auto Rentals.
43.) ACCIDENTS
Most accidents occur for the
following reasons -
Driving too fast. Driving on
the wrong side of the road. Turning across oncoming traffic.
Driving while sleepy and tired. Collisions with animals.
Reversing into trees and other objects.
Whilst reversing the vehicle.
Driving while intoxicated.
44.) CONTRACTUAL RIGHTS
By signing this Rental Terms
and Conditions contract I accept that the terms and conditions
make this an Australian Contract and I will be bound by
the Australian State Law in which state this agreement
is contracted in. This contract overrides any other contract
form or contract taken in any other country. Any changes
made to this contract must be in writing and signed on
behalf of Mini Cost Auto Rentals and the client. Mini
Cost Auto Rentals makes no express or implied warranty
in relation to this agreement.
45.) TV, VIDEO AND RADIO.
TV`s and Radio's in country areas
sometimes can only pick up national channels. Please be
aware that TV's have to be tuned when moving from one
area to another. The responsibility of tuning rests with
the renter. It is quite simple to do, ask the depot staff
to explain the tuning method.
46.) PAYMENT IN AUSTRALIA
All payments to be paid in Australia
will be in Australian Dollars only. No foreign currency
will be accepted.
47.) DISCLAIMER
All illustrations, line drawings
and text in any of our brochures or advertising material
are a representation only of the vehicles depicted. Variances
in any vehicles or its equipment offered for rental could
occur due to modifications and /or upgrades to vehicle
design.
48.) Exchange rate / currency
fluctuation
All credit card transactions
are conducted in Australian Dollars. Due to exchange rate
fluctuations there could be some variance in the amount
initially debited against the credit card and the amount
refunded when the vehicle is returned. Mini Cost Auto
Rentals accepts no liability for these variances, up or
down.
49.) Important
Problems associated with the
rental of the vehicle must be reported in writing to Mini
Cost Auto Rentals during the actual rental or when dropping
off the vehicle. We do not accept liability for any claims
submitted after this period.
50.) Signed by hirer Date.
Please contact us
if further information is required.
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